The Most Frequently Asked Questions About Our Products, Ordering and Shipping.
A.Our delivery guarantee means we do everything to get your order delivered. If your order got lost somehow (which actually never occur) we will resend the order in a different stealthy packaged manner. Since we both will have access to the track and trace of the package we can determine what happened. If it appears to be impossible to get your order delivered we will refund the money.
We offer a full refund on any item for any reason, up to a maximum of 3 days from the customer’s receipt of goods. Any refund will be made via the same payment method used in the original transaction, and will be made within 3 days of receiving the returned goods.
A.There is black cap screwed onto the end of the syringe to prevent leakage. It may be difficult to unscrew the first time because the oil is thick and sticky. Run some hot tap water over the end of the syringe for about 15 seconds and the cap should unscrew pure cannabis oil is very thick, it may need to be heated in order to get it out of the syringe easily.
Screw the black end cap back onto the syringe (if you took it off). Put about 2 – 3 inches of very hot tap water into a cup. Put the syringe, black tip down, into the cup and let it stand for a couple of minutes.
Take the syringe out of the water and dry it off. Unscrew the black end cap. If the oil starts to ooze out of the syringe, pull back on the syringe plunger to stop it.
To dispense the oil, carefully push on the syringe plunger. Be careful not to push too hard because the oil may come out quickly now that it is heated up.
If it is still too hard to push the plunger and dispense the oil, put the end cap back on the syringe and repeat the above procedure with warmer water.
A.We use virgin grade acetone for our solvent extractions like Rick Simpson does. Acetone evaporates rapidly leaving no residue and has been internationally rated as a G.R.A.S. (Generally Recognized as Safe) substance for use in food and pharmaceutical preparations. There is no acetone left in our oil because we evaporate it all away completely during the final stage of production. For those of you that may be freaked out by the use of acetone, you should know that acetone is naturally produced in the human body through normal metabolic processes. We used to use pure grain alcohol until we discovered that the State of California lists it as a carcinogenic substance, acetone is not on that list.
We also offer cannabis oil that has been extracted using sub critical CO2 extraction methods which yields a super clean, light gold colored cannabis oil.
A.Determining the correct dosage for a person is a fairly simple process but it does require some patience and experimentation.1. Start with a very small dose. Let me repeat myself, start with a very small amount, about one drop of warmed up oil. If a person takes too much in the beginning they may not like the way it makes them feel and may not want to continue with the treatment, so START SMALL!
2. Our cannabis oil is packaged in disposable plastic syringes. At room temperature cannabis oil is very thick and can be difficult to push out the syringe. Here’s what you do . . . boil a cup of water. Let the water cool just a bit then place the syringe into the very hot water. Let it sit for a few minutes. The cannabis oil will become very thin and runny as it heats up. The warmer the oil the smaller you can get the oil drops coming out the end of the syringe.
3. Some people do not like the taste of cannabis oil, others don’t mind it at all. I have some patients tell me it irritates the back of their throat. Here’s another suggestion . . . take a small piece of white bread and flatten it out with your finger. Put one small drop of oil on the bread. Fold the sides over the oil drop to make a bread dough ball. Pop it in your mouth and swallow it with a gulp of water.
4. It can take 1 – 2 hours to feel the effects of cannabis oil. Assess the patients feelings. Do they feel strange, high, anxious, nervous, happy? These are all possible feelings or they may feel nothing at all. Here is where the experimentation comes in. Depending on how the patient feels from ingesting one small drop of cannabis oil, adjust the next dose slightly up or slightly down. Remember, the warmer the oil is, the smaller you can get the drops of oil coming out of the syringe.
Some patients stay home all day and rest, others must go out and get things done. Depending on your situation, adjust the amount you ingest at different times of the day. You may want to take a larger dose just before bedtime so you don’t really feel the effects. After breakfast you may want to take a very small dose so your daily activities aren’t impacted from feeling too buzzed.
5. Once you have determined the dosage the patient is comfortable with you can make up a bunch of doses all at once. Empty gel capsules work great for this and are available at most health food stores or online. Heat the oil up as described in #2 above. Put the number of drops you desire into the bottom of the empty capsule then put the top on, done. Now make up a bunch more. If you put just one drop in each capsule then you could take 2 or 3 at bedtime and maybe just one mid-day to keep the THC level up in your system.
6. Keep notes. Like any good experiment, notes on what you have done and the results are valuable information, write them down in your cannabis oil journal. Keep track of the potency of the oil you are using and the dose size and how it made you feel. Soon, a dose that once made you feel rather high may not have much of an effect on you. This happens as your tolerance to the THC increases.